System for reporting and analysing incidents

Catherine Mandel, William Runciman

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)

Abstract

Incident reporting is a key safety tool in high-risk sectors, including healthcare. To be effective, an incident reporting system must be well constructed and reporting encouraged and supported. The presence of a fair and just culture in the workplace, where reporting is seen as a means of improving patient care, and not a tool to punish others, encourages open and honest reporting. This chapter outlines the rationales, benefits, issues, and features essential for an incident reporting system for radiology and medical imaging by using the Radiology Events Register (RaER) as an example. The challenges limiting incident reporting and the possible solutions are also presented.

Original languageEnglish
Title of host publicationRadiological Safety and Quality
Subtitle of host publicationParadigms in Leadership and Innovation
PublisherSpringer Netherlands
Pages203-221
Number of pages19
ISBN (Electronic)9789400772564
ISBN (Print)9789400772557
DOIs
Publication statusPublished or Issued - 1 Jan 2014

Keywords

  • Incident report
  • Near miss
  • Patient safety
  • Radiology error
  • Risk management

ASJC Scopus subject areas

  • Medicine(all)
  • Biochemistry, Genetics and Molecular Biology(all)

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