Qualities men value when communicating with general practitioners: Implications for primary care settings

James A. Smith, Annette J. Braunack-Mayer, Gary A. Wittert, Megan J. Warin

Research output: Contribution to journalArticle

49 Citations (Scopus)

Abstract

Objective: To determine the core qualities that men value when communicating with general practitioners in primary care settings. Design, setting and participants: In a qualitative study using semi-structured interviews in non-clinical environments, 36 white Australian men drawn from the Florey Adelaide Male Ageing Study, stratified by age and marital status, discussed their help-seeking behaviour and health service use. Participants were from the North West Adelaide region. Interviews were conducted between January and November 2005. Results: The core qualities men value when communicating with GPs in primary care settings include the adoption of a "frank approach", demonstrable competence, thoughtful use of humour, empathy, and prompt resolution of health issues. Conclusions: The core qualities men value when communicating with GPs are concordant with most key dimensions of a patient-centred approach, but not necessarily all. Adopting these qualities has the potential to enhance communication with and care of men in primary care settings.

Original languageEnglish
Pages (from-to)618-621
Number of pages4
JournalMedical Journal of Australia
Volume189
Issue number11-12
DOIs
Publication statusPublished - 15 Dec 2008
Externally publishedYes

ASJC Scopus subject areas

  • Medicine(all)

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